IT GRAD WITH MARKETING EXPERIENCE – Hanover Park

Aja Michellin Dior R. Abrigo

1829 Laurel Avenue ♦ Hanover Park, IL  60133 ♦ (630) 372-9886

ajaabrigo@yahoo.com

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Objective:              To seek a challenging position with a growth oriented organization that will provide an opportunity for personal satisfaction and advancement.

Skills:                   Proficient in:  Windows Operated: Windows 98 or higher

Software Operated: MS Office

                                Knowledgeable in MS Visio, MS Project, HTML, Macromedia Flash,                                                                                       AdobePhotoshop, SQL Server Microsoft Visual Basic 6 and Visual Basic.Net

Experience:           JVC PHILIPPINES INC. (Philippines)                                                                     JAN 2006 – DEC 2006               

                                Assistant Camcorder Specialist                                                                                                                      

·         Conducted product training and demonstrations to all front-liners /sales representatives.

·         Monitored all aspects of product lifecycle, including long- and short-term development to analyze current and new generation products focusing on camcorders.

·         Coordinated with main product distributors and provided status reports to management on overall sales and marketing activities.

·         Accomplished competitor’s analysis and market research by conducting store visits on a weekly basis.

                                Marketing Assistant                                                                                          

·         Provided input on improvement and execution of marketing efforts by researching new market opportunities and mapping out potential customers and competitors.

·         Assisted in planning, designing and implementing marketing materials, events and affiliate programs.

·         In charge of the company’s main showroom.

                                TRENDMICRO (Philippines)                                                                                     JUN 2005 – DEC 2005               

                                Technical Support Engineer

·         Provided first-level telephone and email technical support on Trend Micro products.

·         Used existing knowledgebase and published solutions in resolving customer’s virus cases.

·         Executed service delivery within target service and quality levels.

                                ABS-CBN INTERACTIVE (Philippines)                                                               OCT 2004 – MAY 2005

                                Chat room Text jock

·         In charge of posting and monitoring of the PinoyCentral TV Interactive Chat room.

                                IT Staff (On-the-job-training)

·         Documented the company’s computer-based systems.

                                HEADSHOTS SALON (Philippines)                                                                       NOV 2004 – JUN 2005

                                Cashier/Receptionist

·         Assisted Manager/Owner with day to day operations to ensure attainment of quality customer service, sales and profit.

·         Counted money in cash drawers to ensure amounts are correct and issued receipts, refunds and credits.

·         Handled other administrative duties such as taking phone calls, distributing mails and ordering office supplies.

Education:             ST. PAUL UNIVERSITY (Philippines)

                                2001 - 2005 - completed Bachelor Of Science in Commerce Major in Information Technology